IBET4YOU
Privacy
This notice explains which data ibet4you processes for accounts, paper-test analysis and notifications.
Controller
Klarframe · Represented by: Oliver Condurache, Michael Vogel · Carrer Primavera 8 · 07010 Palma, Spain · info@klarframe.com · NIF: 20890460C
Data we process
An account may include your name, email, language, timezone, country of residence, plan, interests, notification settings and technical login and security data.
Purpose
We use account data to provide the member area, sign-in, password security, market preferences and requested notifications. We do not sell data or use it for advertising.
Legal bases
Account, order, payment and the emails about the contract: Art. 6(1)(b) GDPR (contract). Keeping invoices and tax data: Art. 6(1)(c) GDPR (legal obligation). Protection against misuse, such as limiting sign-in attempts and the server logs: Art. 6(1)(f) GDPR (our legitimate interest in secure operation). Waiting list: Art. 6(1)(a) GDPR (your consent). Without name, email address, password and country of residence we cannot conclude a contract. We make no automated decisions within the meaning of Art. 22 GDPR.
Hosting and server logs
The website runs on a server of Hetzner Online GmbH, Gunzenhausen, Germany, acting as our processor. On every page request the server logs the IP address, date and time, the address requested and the browser identification. The logs serve security and troubleshooting and are deleted after 14 days.
Cookies and external services
We set only one technically necessary cookie: after sign-in, "ibet4you_session" keeps you signed in for 24 hours. This needs no consent. There are no analytics, advertising or tracking cookies. We serve fonts and images ourselves; no third-party service is loaded when you open a page. You only reach Stripe on the payment page.
Waiting list
If you joined the waiting list, we store your email address and language and transfer them to a database at Notion Labs, Inc., San Francisco, USA. Notion is certified under the EU-US Data Privacy Framework. We use the address only to tell you about the launch. You can withdraw your consent at any time by email to info@klarframe.com; we then delete the entry.
Contact form
If you write to us using the contact form, we process your name, email address and message in order to reply to you. The legal basis is Art. 6(1)(b) GDPR where your request concerns a contract with us or its conclusion, otherwise Art. 6(1)(f) GDPR (our legitimate interest in answering enquiries). The message is sent as an email to info@klarframe.com through Hostinger's SMTP service, and you receive a confirmation of receipt at your address. Our database only notes that a message arrived – without name, address or text. We delete the message once your matter is settled, unless statutory retention obligations require otherwise. To prevent misuse we limit the number of messages; for this, the IP address and email address are held in memory for at most 24 hours and are not stored.
Email and service providers
ibet4you uses the SMTP service of Hostinger International Ltd., Larnaca, Cyprus, for email delivery. Payments are processed by Stripe Payments Europe, Ltd., Dublin, Ireland; name, email address, billing address, country of residence, plan and payment data are transmitted to Stripe. We ask for your country of residence before payment because it decides whether the invoice includes Spanish VAT (Art. 6(1)(b) and (c) GDPR); it is kept with the invoice for the statutory tax retention periods. Payment credentials such as card numbers never reach ibet4you. Stripe may also process data in the USA and is certified under the EU-US Data Privacy Framework for this. Providers receive only the data required for their function.
Retention and deletion
We keep account data until you delete your account. Invoices and the details belonging to them are kept for as long as commercial and tax law require. You can delete your account in the member area or contact info@klarframe.com.
Your rights
You may request access, correction, deletion, restriction, portability and, where applicable, object to processing. You can withdraw a consent at any time with effect for the future.
Complaints
You can lodge a complaint with a data protection supervisory authority, for example the Spanish Agencia Española de Protección de Datos (www.aepd.es) or the authority where you live.
Legal notice · info@klarframe.com